Bird Down Brand Co. currently offers shipping with USPS and UPS. Orders will be processed within 48-72 hours of receiving. Shipping usually takes 3-5 business days depending on how far you are located from us. You will receive an email with tracking information when your order has been shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method.
All products are inspected for any damages before being packaged and shipped to customer.
**Once your package has been dropped off at the post office or a UPS location, we are no longer in control of any shipping situation. If an issue arises (lost package, tracking information, damaged package, etc.), please contact USPS or UPS.**